Delete your BookMyStyle account and data
Customers, salon owners and administrators can request account deletion here, even after uninstalling the app or when a subscription has expired. No app installation, active plan or website sign-in is required to send a request.
Send a deletion request
Email info@bookmystyle.limach.lk from the email address registered to your BookMyStyle account. Use the subject “BookMyStyle account and data deletion request”. Include your account role and, for salon owners, the salon name. Never send your password or payment details.
If the email button does not open, copy the address into your email service. If you cannot access your registered email, explain this in your message so support can arrange ownership verification.
What happens next
Support must verify that you own the account before processing deletion. Sending an email does not immediately delete the account, cancel appointments or cancel subscriptions. Support will explain the expected completion time and any steps needed for outstanding appointments, salon ownership or subscriptions. Owners and administrators can initiate their request through this same address.
Account and associated data
Request deletion of your account, profile and associated personal data. Ask support to explain which booking, business or payment records apply to your account. Before processing, support must identify any records retained for legal, security or fraud-prevention reasons, explain the reason and retention period, and confirm completion. Existing salon booking records are not automatically erased by the customer self-service account deletion feature.